Social Media Manager
Job Type: Full-time
Location: Hybrid (WFH + Office/Onsite Location)
Role Overview
The Social Media Manager is the end-to-end owner of the content engine across all Be Fit with Jess accounts. This is a senior, hands-on team lead role, not a desk-bound position. You will translate strategic direction into content that grows and converts the owned audience, while managing a lean production team of editors and a designer.
You own the full content calendar, production management, community, and funnel accountability across 4 sub-brands and 5 platforms (Instagram, TikTok, Facebook, YouTube, Podcast).
Key Responsibilities
Strategy & Planning
• Translate monthly brand priorities into a full content calendar across 4 sub-brands and 5 platforms
• Maintain the calendar at least 2 weeks ahead at all times; brief and traffic work to the team
• Analyse platform trends, competitor activity, and audience insight to proactively propose new content directions
Production Management
• Direct and shoot content on location; this role is production-capable, not desk-bound
• Manage the team day-to-day: 2 video editors and 1 graphic designer
• Review all content against brief before publishing to ensure quality and brand consistency
• Own production of statics, carousels, thumbnails, and video across all platforms
Publishing & Community
• Schedule and publish across all platforms
• Own community management: comments, DMs, and inbox
• Surface audience insights and brand signals for strategy input
Performance & Optimisation
• Deliver a weekly performance read: what worked, what didn’t, and what changes next
• Propose and test new content formats or experiments each month
• Track organic social-driven LINE OA adds and app installs as primary commercial indicators
Team Leadership
• Execute the monthly plan with a high degree of independence
• Performance-manage editors and designer against clear output standards
• Document content frameworks to ensure the system is not person-dependent
Qualifications
Required
3+ years in social media management, content marketing, or digital media with proven ownership of a multi-platform content calendar
Fluent Bilingual (Thai / English); possessing excellent communication skills with the ability to brief and caption flawlessly in both languages.
Hands-on production capability: comfortable directing and shooting on location
Deep platform fluency across Instagram, TikTok, Facebook, and YouTube; understands algorithm mechanics, not just how to post
People management experience: has managed or directed junior creatives or editors
Analytical: reads platform data, draws insight, and adjusts strategy
Self-starting and independent: operates on direction, escalates the right things, and solves the rest
Bilingual (Thai / English); able to brief and caption in both languages
Preferred
• Background in wellness, fitness, health, or lifestyle content
• Experience managing multi-brand or multi-account social presence simultaneously
• Familiarity with LINE OA, podcast production workflows, or YouTube long-form content
• Basic understanding of performance marketing mechanics (Meta / TikTok Ads)
• Experience working with or directing scriptwriters / caption writers
Deliverables
• Monthly content calendar maintained at least 2 weeks ahead, briefed across the team
• Weekly performance read: what moved, what didn’t, what changes next
• Monthly scorecard review with experiment learnings documented
• Consistent team output: editors and designer meeting weekly targets and deadlines
• Documented content frameworks in partnership with the scriptwriter
KPIs
• Content delivery vs. committed monthly plan
• Follower and subscriber growth across IG, TikTok, and YouTube
• Engagement rate and Save + Share rate (IG & TikTok)
• Organic social-driven LINE OA adds and app installs
• Content quality: passing brief without rework
• Proactivity: new content formats proposed and tested each month
• Team independence: monthly plan executed without escalation